I’d like to compliment one of your employees, Jessica Ogle, for the excellent customer service she provided me back in January as well as this morning. Ms. Ogle helped me to sort out my account after I discovered that there had been an error on my part.
I have always been pleased with the service I receive at your office. However, Ms. Ogle’s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.
Within a hours, she was able to correct the mistake to my account and start the process of having the problem corrected.
Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Tidewater for years to come.