Testimonials

Summary

Reviews

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  "Thank you to Jordan Bennett for your help and service on our account. She was quick and help resolved our issue. The property management company is awesome!"
  
  Customer: Cynthia
  Date: 06/24/2025
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  "I want to thank Kristen Whitcomb for her help with a problem I have in our "row" of neighbors. She listened attentively and assured me that the problem will be addressed. THANK YOU, KRISTEN WHITCOMB for your kindness Mary"
  
  Customer: Mary
  Date: 06/23/2025
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  "Karen Thompson has been the point of contact for the Colonial in Ocean City since April. Although it has been a short relationship, I've been very satisfied. Karen is very communicative. Thanks Karen!"
  
  Customer: John
  Date: 06/02/2025
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  "Thank you, Robyne Maggio, for resolving my issues, in which one was back and forth a few times, but you handled the matter in a professional, timely and efficient manner! Your Customer Service is outstanding…above & beyond! Always respectful, professional and caring…very much appreciated! Thanks, again!"
  
  Customer: Beverly
  Date: 03/10/2025
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  "Our community has had several on-site Admin's that have not been able to "do the job"! I know most reviews are typically for complaints although I would like to mention that Lisa Walls has been doing a great job for our community. Caring for the GOOD of the community is hard to find and she does. We are happy to have someone here that cares, works hard, and is able to get along with the many hats that come along with being successful in her role."
  
  Customer: Amy
  Date: 01/30/2025
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  "Jordan Andrews was extremely supportive with my account access waited until I confirmed everything was fully set-up. Great customer service and expressed my gratitude in the everyday support that often is taken for granted, a simple sincere “Thank You” goes a long way and can bring a smile."
  
  Customer: Yorkie8044
  Date: 01/07/2025
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  "Lisa Walls is always responsive to emails and phone calls. She is friendly, polite and professional. She clearly knows her way around managing a community. She has to deal with a lot of personalities and does not lose her cool. Lisa is keeper!!"
  
  Customer: Jean
  Date: 12/16/2024
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  "Most reviews are written to lodge a complaint. This review is to express my thanks to both Jordan Andrews and Heidi Liester. I made an error in payment of my monthly fees and at the same time my neighbor and I had a problem with a water leak. After several emails and their great patience with me we were able to figure out the accounting error which I made. It is not often these matters can be resolved in a day. The leak was diagnosed and repaired in a matter of hours. They arranged their contractor to come out that morning and it was fixed and an invoice in the mail by lunch time. They were both very responsive and courteous. It was much appreciated. Thanks again ladies."
  
  Customer: richard
  Date: 10/03/2024
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  "Thank you Hailey Matthews at Tidewater Property Management for your preparedness at the monthly community meetings, your professionalism in representing Tidewater Property Management, your prompt attention to issues, and your knowledge of property management in improving our community in Westminster, MD."
  
  Customer: Anonymous
  Date: 06/28/2024
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  "I recently moved from a neighborhood that was managed by Tidewater. Our onsite manger was Tammy and she was always professional, helpful and friendly. She is one of the main things I miss since moving."
  
  Customer: DARCY
  Date: 06/26/2024