I have worked with Andrea Merchant for many years and find her to be professional and very responsive
"Working with Tidewater Property Management has been mutually beneficial for years. Matthew Merckel along with other professional and knowledgeable staff members provides has provided me genuine customer service and care. Tidewater Property Management has become a key component of my division's year to year success and I'd recommend them as a preferred property management company to any organization needing their services."
A Kent Guthrie
"Tidewater Property Management is wonderful to work with. They are responsive and knowledgeable. Nothing about their processes is average. which is evident in the final product - organized and well managed properties. Matthew Merckel is a top notch property manager. When there is something to correct, he is on top of the situation until it is resolved. Because of his expertise though, not many issues arise to correct!"
"I just wanted to express my gratitude to the team at Tidewater Maintenance. No matter the issue big or small they are always on top of it and what really stands out is there effort to keep the communication going. I had the pleasure to deal with Matthew, Amber and Ashley and they are all so helpful and makes me feel confident that the association picked a great management company to deal with issues that may arise. THANK YOU ALL SO MUCH!"
"Excellent Service! Fast and prompt. It is so easy to get lost in trying to obtain home association details, especially acting as a third party (Real Estate Agent forwarding information to our clients), but Tidewater Property Management (Marie) went above and beyond with detailed guidance / information. We are so pleased!!"
"Very informative and helpful. Enjoyed talking and appreciated the time to explain and check things for me, thank you!"