800-761-5977
Menu
USER LOGIN


Read Our Reviews on Google

What is SenEarthCo?

SenEarthCo is an internet-based association management system. It enables homeowners, property managers, board members, and service providers to communicate quickly and efficiently. Property information, management, and accounting services are online and available in real time.

Ideal For Homeowners

 

Especially For Board Members

  • Get community information and documents online--24/7.
  • View real time account status.
  • View a calendar of upcoming events.
  • Manage your account. No phone calls or printed reports are necessary!
  • Use our search feature to call up your association rules and regulations.
  • Reserve association amenities (pools, meeting rooms, tennis courts) online.
  • Request maintenance services via an easy-to-use online form.
  • View meeting minutes and newsletters.
 
  • Receive instant notification when new management reports are ready to view.
  • Track current violations.
  • Produce meeting minutes during board meetings using a template format--or create the minutes off-line and upload them later.
  • View past meeting minutes, agendas, and management reports online.
  • See real time assessment account status.
  • Provide online access to scheduled association events.
  • Send communications to homeowners via email or hard copy. The system knows who gets email and who requires postal delivery. It automatically prepares messages in the correct format!
  • Contract with preferred and approved vendors right online.

 

 

Board Member Feedback

  • "I must say that I love the new portal. Used it today for the first time... and found it easy to use and very informative. I hope that the other residents find it helpful, too. Kudos to Tidewater."
  • "I have gone through the entire program and found it extremely easy to navigate and print those reports I needed.... I am very pleased with the new program."
  • "Nice easy to use website. Good job."
  • "The new system looks great.... what a great system for all Tidewater homeowners. I know it has been a huge undertaking for all involved. We appreciate your hard work on behalf of us."
  • "Appears to be a great website & system and will be a great asset to our board in managing our business!"
  • "This program will revolutionize the management of homeowners associations and condos as well as Boards and home owners."
  • "The new website access is nice and very easy to use."
  • "This is going to be a great system, a wonderful resource for Board members (and unit owners)."

 

 

Frequently Asked Questions

If your question is not answered here, please contact info@tidewaterproperty.com. Instructions for creating an online account and logging in can be downloaded here:


Q: I'm a Board Member. How will I receive my financials?
A: The financial reports will show in your portal as well as be included with your monthly management report.

Q. How can I update my mailing address with the Association?
A. Log-in to your homeowner portal and select "My Account > Manage Account."

Q. I own multiple units and/or live in multiple communities. How can I set up my account with one email address to see all of my property's info?
A. There are instructions on how to do this at the bottom of the letter that provides their security key. It states, "If you belong to more than one Association or own multiple units, please create an initial account with one (1) security key, then go to the 'Manage Account' function to add your other unit(s)."

Q. Do the Boards and residents have the same access and are they able to see the same things?
A. No. Boards have the most access and can see much more than residents can. When documents or items are uploaded to be seen, the manager can set the access level on who can view the document.

Q. Can the maintenance item descriptions be altered for just our community?
A. Technically, no. We can add new categories to the maintenance items, but it changes it for all of our associations across the board. We would like to limit this as much as possible.

Q. It doesn't seem to be working in my browser. What browser do you recommend?
A. Due to the nature and security of SenEarthCo, it is recommended that you use only the latest version of your internet browser. Your browser will also need to support 128-bit (Strong) encryption. Additionally, you will need Adobe Acrobat Reader. Our office recommends Firefox as it works the best for us.





Community Associations Rent List Equal Housing Equal Housing Equal Housing Equal Housing Equal Housing Equal Housing

Tidewater Property Management, Inc.

Tidewater Property Management has been offering association management throughout Maryland, Virginia, and Washington DC, as well as rental property management in Maryland, since 1989.
3706 Crondall Lane, Suite 105 21117 Owings Mills MD,