Management Services for Community Associations in Maryland, Washington DC & Virginia

Why Choose Tidewater to Help Manage My Association?

Overseeing all elements in your community is a full-time job that can put a lot of stress on you and your fellow board members. As a board member, you serve your community voluntarily, and you most likely have other daily commitments outside of your HOA or COA.

Although you’re passionate about caring for your community, there are seldom enough hours in the day to dedicate to board work.

Tidewater eases the burden of work for your Board of Directors and acts as a voice for your residents and the Board. Our job is to carry out your decisions, put Progress in Motion, and make you (the Board of Directors) look good.

Our managers are trained and experienced in all areas of property management. They continue their professional education through advanced management courses from the Community Association Institute (CAI) to obtain the Professional Community Association Manager (PCAM®), Association Management Specialist (AMS®), and Certified Manager of Community Associations (CMCA®) designations.

Tidewater is recognized as an Accredited Association Management Company (AAMC®), an elite designation earned by only 150 management companies nationwide. This is the highest level of professional recognition in our industry.

What Association Management Services Do You Offer?

Tidewater’s Property Management division holds an exemplary record of customer satisfaction, and we are dedicated to earning and maintaining your trust in our company. We can help ease your burdens in myriad ways. Keep reading to learn more!

Meeting Management

Our meeting management services may include:

  • Developing and implementing an administrative calendar of association meetings, events, and activities
  • Serving as a liaison between the association/Board of Directors and legal counsel
  • Providing information and guidance to the board as it sets policies and makes decisions
  • Preparing and submitting a management report to the board as requested
  • And more!

Governance & Legal Issues Management

Our governance and legal issues management services may include:

  • Organizing and maintaining association files (i.e. contracts, correspondence, and unit owner files)
  • Responding to resident/owner inquiries
  • Preparing governing documents for resale packages
  • Conducting resale inspections and prepare resale certificates for resale packages
  • Answering PUD questionnaires
  • And more!

Financial Controls Management

Our budgets, reserves, investments, assessments, and other financial controls services may include:

  • Educating and advising the board of its role and responsibilities
  • Analyzing trends when preparing the budget
  • Developing and updating an expense and reserve projection, seeking professional assistance as necessary
  • Preparing the draft annual budget, including operating expenses, capital improvements, and reserves
  • Creating budget narrative/explanation
  • Payroll management
  • And more!

Risk Management & Insurance Management

Our risk management and insurance management services may include:

  • Responding to resident/owner inquiries
  • Identifying the exposure of potential loss
  • Recommending professional risk management and insurance professionals
  • Assisting the Board in developing and implementing risk management techniques
  • Assisting the Board in developing and implementing safety programs
  • And more!

Property Maintenance Management

Our property maintenance services may include:

  • Responding to resident/owner inquiries
  • Gathering information on services provided by the association (i.e. trash collection, etc.)
  • Educating and advising the board of its role and responsibilities
  • Sending work order requests to maintenance contractors
  • Negotiating service contracts
  • And more!

Contracting Management

Our contracting services may include:

  • Preparing and submitting an information package concerning competitive bids to the board
  • Assisting the Board in the preparation of bid specifications and request for proposals
  • Identifying qualified contractors (i.e. licensed and insured)
  • Maintaining vendors on site as needed
  • Negotiating service contracts
  • And more!

Human Resources Management

Our human resources management services may include:

  • Assist Board in developing and implementing personnel policies (which are in compliance with federal, state, and local laws)
  • Assist Board in developing and updating job descriptions for association staff
  • Implement the recruiting, selecting, hiring, and firing processes for association staff
  • Supervise the community association’s employees
  • Establish employee performance objectives, evaluate work performance, and conduct periodic review with employees
  • And more!

Call Tidewater for HOA & Condo Association Management Today

At Tidewater, we can tailor our services to specifically suit your needs, down to which services should be performed automatically or as requested, and which services should be performed routinely or as needed.

When you work with Tidewater for association management service in the Maryland, Virginia, or Washington DC, you get the benefit of the experience and resources of a large company combined with the personalized, responsive service of a smaller company. Enjoy the best of both worlds—contact us now! 

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